Welcome to Jaitra Jewellery. By accessing or using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or using our website.

General Information

Jaitra Jewellery offers handcrafted jewellery and related accessories through its online platform. These Terms & Conditions govern your use of our website, purchases, and all related services.

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

Product Information

We strive to provide accurate product descriptions, pricing, images, and details. However, due to the handcrafted nature of our jewellery, slight variations in color, texture, size, and finish may occur. These variations are natural and add uniqueness to each product.

We reserve the right to modify product information, pricing, availability, or discontinue products at any time without prior notice.

Pricing & Payments

All prices displayed on the website are listed in applicable currency and are subject to change without notice. Payments must be completed through our approved and secure payment gateways.

Jaitra Jewellery reserves the right to cancel or refuse any order if fraudulent, unauthorized, or suspicious activity is detected.

Orders & Shipping

Orders are processed after successful payment confirmation. Shipping and delivery timelines may vary depending on location, courier services, and product availability.

While we aim to deliver products within the estimated timeframe, delays caused by logistics providers, weather conditions, public holidays, or unforeseen circumstances may occur. We are not liable for delays beyond our control.

Customers are responsible for providing accurate shipping and contact information. We are not responsible for failed deliveries caused by incorrect details provided by the customer.

Returns & Exchanges

Returns, refunds, and exchanges are governed by our Returns Policy. Products must meet the eligibility criteria mentioned in the policy to qualify for return or exchange.

Customized, personalized, or sale items may not be eligible for return unless received damaged or defective.

Intellectual Property

All content on this website, including logos, product images, designs, text, graphics, and website content, is the property of Jaitra Jewellery and is protected under applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

User Conduct

By using our website, you agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to website systems
  • Spread harmful software or malicious content
  • Misuse website services or interfere with website functionality

We reserve the right to suspend or terminate access for users violating these terms.

Limitation of Liability

Jaitra Jewellery shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our maximum liability, if any, shall not exceed the purchase amount paid by the customer for the specific product.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact Us

For questions regarding these Terms & Conditions, customers may contact our support team through the official website of Jaitra Jewellery.